MBAN Privacy Policy Statement

1. Information We Collect

When you interact with MBAN, we may collect the following categories of information:

2. How We Use Your Information

We process your information for the following purposes:

• Membership Management: To register, verify, and manage your MBAN membership.
• Payment Processing: To process membership fees, issue receipts, and track financial compliance.
• Communication: To share updates, newsletters, industry insights, event invitations, and membership notifications.
• Service Delivery: To provide access to resources, training materials, research, and certifications.
• Research and Policy Advocacy: To analyze industry trends, conduct surveys, and provide insights to stakeholders.
• Regulatory Compliance: To comply with the Central Bank of Nigeria (CBN) and other authorities.
• Improvement of Services: To enhance our website, training, and overall member experience.

3. How We Protect Your Information

We take the security of your personal data seriously. Measures include:

• Data Encryption: Sensitive financial information is encrypted during transmission and storage.
• Restricted Access: Only authorized MBAN staff and service providers can access your personal data.
• Secure Infrastructure: We employ firewalls, multi-factor authentication, and system audits.
• Confidentiality Agreements: Vendors and partners handling your data are bound by confidentiality obligations.

4. Sharing of Information

MBAN respects your privacy and does not sell or rent your personal information. However, we may share data in the following circumstances:

• Regulatory Bodies: Where disclosure is required by law or regulatory authorities (e.g., CBN).
• Service Providers: Trusted third parties that assist with IT systems, payment processing, or analytics.
• Industry Partners: Collaborations with housing finance stakeholders, but only with your consent.
• Research & Publications: Aggregated, anonymized data may be used for reports or advocacy.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal, regulatory, and reporting obligations.
• Resolve disputes and enforce agreements.

Financial transaction records may be kept for at least 7 years to meet compliance requirements.

6. Your Rights

As an MBAN member or user, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectify: Correct inaccurate or incomplete information.
• Erase: Request deletion of your personal data, subject to legal and contractual limits.
• Restrict Processing: Limit how your data is used in certain circumstances.
• Withdraw Consent: Opt out of non-essential communications or marketing.
• Data Portability: Request a copy of your data in a structured format.

7. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Enhance user experience.
• Store login preferences.
• Track usage patterns for performance improvements.

You may disable cookies in your browser, but some features may not function optimally.

8. International Data Transfers

If MBAN shares data with service providers outside Nigeria, we ensure it is protected under appropriate safeguards aligned with global data protection standards.

9. Children’s Privacy

MBAN services are not directed at children under 18. We do not knowingly collect personal data from minors without parental consent.

10. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be communicated through our website and membership portal, with the "last updated" date clearly indicated.